World’s best massage chair
Therapeutic Dual-Pro®
Remedial Deluxe+®
From $74 per week
Ultimate Chiro®
From $70 per week
Physio+
From $66 per week
Health+
From $47 per week
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SECTION 1
Limited Warranty Policy for Massage Chair Products
All warranty services outlined herein are only applicable to Masseuse Health & Wellbeing massage chairs purchased from an approved Masseuse Health & Wellbeing supplier.
In-home service is only applicable for Masseuse Health & Wellbeing products purchased for private use & is not valid for products purchased for commercial use.
The company, Masseuse Health & Wellbeing, will provide warranty services against manufacturer defects for a period of 12 months (unless otherwise stated) from the date of purchase. Proof of purchase must be supplied by the customer before any warranty or service claim is raised. Masseuse Health & Wellbeing staff cannot provide any purchase identification to customers.
Warranty services will only cover motorized, mechanical, electrical parts & labour.
Warranty services will not cover the following: wrong electrical supply, power surges, fabric or plastic material coverings, wear & tear through prolonged use.
Warranty services will not cover any damage caused from improper use or setup of the product, acts of nature including but not limited to floods or fire, or accidents that result in damage of the product.
Customers who reside within the following capital cities are covered by an in-home service warranty for a period of 12 months:
Melbourne (within 30km of CBD)
Sydney (within 30km of CBD)
Adelaide (within 20km of CBD)
Perth (within 20km of CBD)
Canberra (within 20km of CBD)
Brisbane (within 20km of CBD) - Gold Coast (within 10km)
This coverage includes the cost of labour & replacement parts for the duration of your warranty.
The limited warranty does not cover the cost of a call-out fee for a product in which no fault can be found.
Customers who reside outside of the aforementioned areas must return their faulty product to a designated service centre for repair. The limited warranty does not cover the cost of transport, freight or postage.
When the product has been repaired at the service centre, it will be sent back to the customer at the customer’s expense of transport, freight or postage.
The limited warranty does not cover the cost of product setup or installation.
By accepting the terms of the limited warranty, you agree to the following:
By purchasing an extended warranty in conjunction with a new product, the limited warranty period outlined in this document is extended to the specified timeframe. All other terms & conditions of the limited warranty apply to any extended warranty program.
The purchase of a 3 year extended warranty extends the total warranty period to 3 years. The product-inclusive 12 month warranty period is void (these warranties do not stack).
The terms & conditions of this warranty are governed under the laws of Australia & any applicable Australian laws, notwithstanding the rights of the customer as a consumer.
SECTION 2
Limited Warranty Policy for Massage Accessory Products
All warranty services outlined herein are only applicable to Masseuse Health & Wellbeing massage accessory products purchased from an approved Masseuse Health & Wellbeing supplier.
The company, Masseuse Health & Wellbeing, will provide warranty services against manufacturer defects for a period of 12 months (unless otherwise stated) from the date of purchase. Proof of purchase must be supplied by the customer before any warranty or service claim is raised. Masseuse Health & Wellbeing staff cannot provide any purchase identification to customers.
Warranty services will only cover motorized, mechanical & electrical parts.
Warranty services will not cover the following: wrong electrical supply, power surges, fabric or plastic material coverings, wear & tear through prolonged use.
Warranty services will not cover any damage caused from improper use or setup of the product, acts of nature including but not limited to floods or fire, or accidents that result in damage of the product.
The limited warranty covers the cost of a replacement product of equal or lesser value in the event of a manufacturer’s fault or defect.
Customers must return their faulty product to a designated service centre for assessment. The limited warranty does not cover the cost of transport, freight or postage.
The product will be replaced with a new & operational product. It will be sent back to the customer at no expense.
The limited warranty does not cover the cost of product setup or installation.
By accepting the terms of the limited warranty, you agree to the following:
The terms & conditions of this warranty are governed under the laws of Australia & any applicable Australian laws, notwithstanding the rights of the customer as a consumer.
